Shipping policy

Donna Prescott Beauty Brand LLC ships orders using USPS to home addresses ONLY. A flat rate shipping with signature confirmation required upon delivery is currently being used by our company. Processing time varies depending on the product. Please refer to individual products for detail of the exact processing time. Shipping confirmation and tracking information will be available as soon as your order ships. If your product is not in stock, we will advise you immediately. Currently, we do not ship on Sundays or Holidays. Please note that weekends and holidays are not included in business days. Please thoroughly check the address information on your order for the delivery of your package. We will ONLY change shipping addresses once orders are placed if you email us with your First, Last name, email on file, order number, copy of your ID with the correct address. Please note if your package is returned, we will reship at your expense. Donna Prescott Beauty Brand LLC will not be responsible for returned packages due to the inaccurate shipping information. Donna Prescott Beauty Brand LLC will not refund shipping charges on Any orders returned. The customer will be responsible for shipping fees on all returns.

Credit card fraud and theft of our merchandise will be prosecuted to the fullest extent of the law. If your billing address is different than your shipping address you may be required to fill out a credit card authorization form and/or send supporting documentation (copy of your ID) to match the Credit Card used for the transaction before your shipment is released. If this is necessary a representative will contact you promptly after your order has been placed.